1. What are your store hours?
 - We are open Monday - Friday 8am - 4pm.

2. What is the minimum order needed for a custom buckle?
 - We can do single buckle orders.

3.  What is the average turnaround time for buckles?
 - The majority of the year we run at 4 weeks from art approval. December and January tend to run for 5 weeks.

4. Are there discounts based on quantities?
 - Yes we give discounts based on order quantity.

5. How long does it take to make a custom buckle?
 - The process to create a custom buckle depends on many factors. Once the artwork is approved it takes 4-5 weeks for the buckle to be produced.

6. Can you source items not on your website?
 - Yes,  We can source other brands. The brands we have on our website are our best selling items.

7. What is your return policy.  
 - On custom orders there are no returns. On stock items 10 days.

8. What is the typical lead time on a screen print and/ or embroidery order?
 - Typically 10 business days

9. What is the lead time on custom awards orders?
 - Time can vary depending on the products ordered. Typically 4-6 weeks with expedited services available.